Terrible Training Experience – Avoid This Company
We signed up for a two-week training program, which promised pictures and videos. The trainer rescheduled pick-up time three times on the first day, showing up hours late. A few days in, he got sick and only did "socialization," handled by someone else in his house. We had to request photos and videos, which came choppy and short, like they were rushed. They wanted to keep our puppy an extra week, which made us cautious. We agreed the trainer would bring the puppy for a visit to make sure she was okay before completing the extra week.
On visit day, the trainer kept saying he was on his way but admitted later he was just leaving his house. We asked for all the puppy's belongings back, deciding not to extend training. The trainer returned her, admitted the training was inadequate, and agreed on a refund. Our housebroken puppy came back urinating inside, had diarrhea, and forgot previous training. Her vitamins weren't returned.
The company only offered an extra two weeks of training, which I refused due to the awful experience. Avoid this company and look for a local trainer. They don't have a listed address, making complaints with the Better Business Bureau impossible.
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Válaszolva a következőre Jody M
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