Initially, they seemed very supportive
Initially, they seemed very supportive, gathering all the necessary details and preparing a crypto trace report for which I paid over 1700.00 CAN. My local police couldn't assist, but the report said not to worry and assured me they had global law enforcement contacts that might help. However, that didn’t happen. The case was forwarded to their legal team, but instead of focusing on the Exchange where my crypto was moved to Binance, they looked at the previous exchanges. This caused my crypto account to be shut down, and I now have bank issues. I requested a quote to pursue Binance, but never received one. It felt like they didn't go through the crypto report at all. Not really satisfied with their servcie.
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