Henry Meds

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Great at responding quickly

Great at responding quickly, kept me updated about delivery (due to storms, not anyone's fault), and sharing information has been really good. I’ve been waiting a few days to start the meds until the weekend. The support has been very helpful!

I had a really good experience with HenryMeds.

I had a really good experience with HenryMeds. The products were delivered fast and carefully wrapped ❤️‍🩹. Whenever I had questions about my progress, a medical professional got back to me quickly. Plus, the pricing is fair.

I heared nice stuff bout Henry

I heared nice stuff bout Henry Meds and wanted to check it out. The NP I met was helpful and nice. I'm looking forward to getting aid with my weight loss journey.

I've been with Henry meds for some time now

I've been with Henry meds for some time now, and I can truthfully say my time with the workers and doctors and all the people there has been just lovely.

The quality of medical expertise has been really good.

The quality of medical expertise has been really good. I honestly didn’t expect it. Everyone is well-informed and happy to help with any questions.

The Nurse Practitioner knew

The Nurse Practitioner knew a lot and was really smart. She listened to me carefully and didn't rush, which actually made things quicker. Thanks!

Steven was super kind, knew a lot and helped

Steven was super kind, knew a lot and helped me move my appt without any problms. He answered all my questions and stayed very calm and polite!

Tory - NP was patient

Tory - NP was patient, went over everything clearly, responded to all my qustions and helped me feel good about the care I was getting

Quick, easy to communicate with

Quick, easy to communicate with, listens to my needs and concerns, and helped me begin my weight loss journey.

I’ve been going to these

I’ve been going to these monthly appointments and they’ve been a real game changer for me. The directions they give are super clear and the positive reinforcement keeps me motivated. I did run into a little hiccup with some emails about my med refills—they were kinda confusing. But no worries, I just called their support number and they sorted everything out fast. It’s nice knowing there’s someone to help when things get mixed up. Overall, it’s been a smooth experience and the regular check-ins keep me on track. It’s not always perfect, but they definitely make an effort to fix things when they go sideways.

The PA during my medical appointment was very clear and seemed

The PA during my medical appointment was very clear and seemed to know what they were talking about. They addressed all my questions well. However, I do think the website could be more upfront about the fact that higher doses of the drug cost an extra $100. It would be better if this was mentioned on the page (even with an asterisk) instead of being hidden in the FAQs. This makes me wonder about the marketing practices. It's also worth noting that Henry Meds isn't the only company that does this.

I just had a call

I just had a call with their medical team, and it was really quick and smooth. The person I talked to explained everything clearly and didn't waste any time. They made sure I knew what to expect, which was comforting. Honestly, I'm really happy with how it went. No hassle, just straightforward info. Definitely a positive experience for me.

I've been using this service

I've been using this service for a good while now, and it's usually been pretty smooth. Last June, I placed a big order for Tirz and needed to restart, so I scheduled an appointment with my provider. We discussed the plan and agreed on the next steps. Normally, my orders take around 5-7 days, but this time it took 2 weeks to arrive. Also, my provider was supposed to include zofran, but it didn't come with the order. I'm hoping this was just a rare slip-up because everything else has been fine in the past. Fingers crossed it gets back to the usual great service.

I was happy with my apt last week

I was happy with my apt last week, but now it's been more than a week, and my script still hasn't been processed. I'm paying for the full month without getting any meds. I really hope they come soon and that I'll get them on time every month.

Getting meds from Henry Meds

Getting meds from Henry Meds was a hassle. My biggest issue wasn't the medication itself, but the process to get them. Their refill survey kept going to my spam folder, even though I didn't mark it as spam, so part of that was my fault. But what really annoyed me was having to fill out the form every single time I needed a refill. After completing the form, you'd think the meds would be on their way once a doctor checked it. Nope! It gets reviewed again, and then you wait two to three weeks for a FaceTime call with the doctor, who just agrees with whatever you say. By the time you finish, you've missed 8-10 doses and start all over. My weight kept fluctuating because of this. They kept charging my account but paused shipping my meds.

Let me tell you about

Let me tell you about my experience with Henry Meds. Getting the medication was a breeze, super easy process, just like everyone says. But, there's a catch. They don't really explain what happens when you stop ordering. Suddenly, I found out I was being charged $49 a month for some kind of "membership." It's a fee to keep your account active so you can see a doctor later, but they don't make that clear at all. They just keep charging you even if you're not getting any services. Feels like they're being sneaky about it. Honestly, I’d look for another provider who’s more upfront. This just feels wrong.

I had a pretty mixed

I had a pretty mixed experience. The doctor was fantastic, really detailed in their approach. But the pharmacy, not so much. They got my 30-pill order approved on Monday, but by Friday, it was still just sitting there, not processed. It's frustrating when you need your meds and they’re just stuck in limbo. Next time, I think I'll try a different online service or just visit my doctor in person to avoid this hassle.

Predatory billing, broken systems, and garbage customer service — run the other way

Henry Meds is a textbook example of how not to run a business. I submitted a cancellation through their online form (the exact method they require), well before my next payment was due. Despite this, I was still charged nearly $300. When I reached out, I got nothing but robotic, copy-paste responses from a rep named Aleksander M., who embodies the worst kind of customer service — smug, unhelpful, and completely disconnected from reality. Aleksander repeatedly ignored the actual issue: I canceled, their system failed, and they still charged me. Instead of fixing it, he just kept parroting “policy,” as if hiding behind fine print somehow justifies taking someone’s money after a valid cancellation. Even when presented with a screenshot showing a clear cancellation date before the charge, they refused to issue a refund. It’s clear Henry Meds is more interested in squeezing every last dollar out of people than honoring basic fairness or accountability. They’re running a system where, if their back-end fails to log something, they act like it never happened — and then they stick the customer with the bill. Absolutely shameful. You can’t trust them to handle your information, your payments, or your time. And if anything goes wrong — even if it’s their fault — they’ll just repeat the word “policy” like it’s some kind of get-out-of-jail-free card. Aleksander, your “support” has been insulting. You’ve made this entire process harder, more frustrating, and more disrespectful than it ever needed to be. Do not give this company your money. There are better, more honest services out there. Henry Meds is a scam with a support team to match.

Real headache

Dealing with this company has been a real headache. It’s been almost two months, and I’m still tangled up in shipping issues. After my consultation on April 1st, my prescription didn’t arrive until April 18th. I’ve talked to customer support multiple times, and they keep saying the medication is on backorder, and it might take another 7-10 business days for the pharmacy to receive it. Once I finally got my meds, I had to wait another four days before starting. Now I'm stuck waiting again, and my first month’s supply will run out on May 22nd. Reaching support through the portal didn’t work, and even after putting in a ticket for email contact, there’s still radio silence. I called customer service, and they said the pharmacy is on backorder, but nobody knows when my order will ship. I asked to cancel my subscription and get a refund, but after being put on hold, the call disconnected. So I canceled the auto-renewal through the portal and emailed support demanding a cancellation and refund. If they don’t respond, I’ll take it up with my bank.

It's frustrating

I had a video chat with the NP a couple of weeks back, and it was honestly great. She seemed really positive about the meds arriving soon, but here I am, two weeks later, and still nothing has shipped. I was hoping to kickstart my weight loss journey last week, but now I'm stuck waiting. It's puzzling because others seem to get their meds on time. I reached out to HenryMeds via email two days ago, and all I got was a generic reply promising a follow-up. This is a bit of déjà vu because I had similar issues with HER. They took ages to deliver my meds, and refills were a nightmare. Now, I'm worried this might happen again. It's frustrating when you’re eager to start but just can't.

Dealing with this company has been a headache

Man, dealing with this company has been a headache. I know shipping issues aren't their fault, but come on. I signed up for testosterone on December 23rd, and now it's January 16th with nothing to show for it. The communication has been terrible - just generic email responses and no real help. I've called multiple times a day, but after being on hold for like 17 minutes, I always get disconnected. My card's about to be charged again, and I still haven't received anything. I had no problems with my local clinic, but I thought I'd save some money here. Big mistake. I'm giving it a few more days before I cancel and try to get a refund. Not impressed at all, Henry Meds!

Hidden fees will be charged to your account!

While this company might seem great to get started with, please note what they do not tell you is if you do not renew your 3 month med supply and do not cancel, you will be charged a "subscription fee" of $49/month. I had zero idea I was being charged this amount for 6 months! After calling their customer service line, they were of no help and denied my request for a refund. They are not forth coming with this information during your first call or during your consultation with the doctor. DO NOT use this company! There are other companies that offer the same service without the hidden fees. This cost me $343 with nothing in return. What a fraud!

It's been a bit of

It's been a bit of a rollercoaster dealing with this pharmacy lately. I reached out to their staff a few times to figure out when my order would arrive, and each time, I got different answers. We're talking 10 business days since I had a chat with my doctor, and my order is still somewhere in the "being processed" limbo. It's kind of frustrating because it seems like their staff aren't all on the same page, and the whole pharmacy process just drags on. Honestly, it hasn't even been that long since I started with them, but I'm already second-guessing my choice. I really hope things improve soon or I might have to look elsewhere.

I thought Henry Meds would

I thought Henry Meds would be the solution I needed, but it turned out to be quite the opposite. They claimed they'd sent my prescription, but nothing arrived, and then they charged me an extra $100 to send it again. The customer service was frustrating; they said they tried calling through email, but there was never a missed call on my phone. It felt like they were just giving me the runaround when I tried to cancel my prescription. And to top it all off, the medication didn't help me lose any weight. It's been a disappointing experience, and I can't say I'd recommend them to anyone looking for reliable service.

I signed up with Henry

I signed up with Henry Meds back in December 2024, and initially, everything seemed fine. I met with the nurse practitioner, got my medication, and even received two refills. But, when the second month rolled around, I was charged $150, and no refill ever arrived. I've reached out to their support multiple times, and each time they promise to expedite my refill. Yet, here I am, over a week past my first month, and still nothing. It's really frustrating. If you're thinking about using their services, be careful. I'm so annoyed right now that I'm even considering legal action. This experience has been a nightmare.

I had a pretty bad

I had a pretty bad experience with Henry Meds. They tried to bill me nearly $400 for my second month, which was way too much. I spent five days going back and forth with them on the phone and email, trying to sort out the overcharge. In the end, I decided to cancel, but they refused to refund the $200 they had just charged me, even though I didn't receive any medication. It felt quite sketchy. Plus, the meds didn't even work for me. If you look up reviews on BBB and Reddit, you'll see a lot of people saying the same thing about their pricing and meds. It was a really frustrating ordeal. Save your money and time.

I decided to try

So, I decided to try Henry Meds for my medication needs. They hit me with a $249 charge just for scheduling an appointment, which felt steep. Then, it took two weeks to actually see a doctor and another week to get my meds. By the end of it, I was out $1250 for just three months of medication. When I chose not to renew, they sneakily switched me to some maintenance fee without telling me. I only noticed when I saw the charges on my account and they outright refused to give my money back. This whole experience just felt shady. Honestly, there are way better options out there. Avoid Henry Meds if you can.

I decided to try out

I decided to try out Henry Meds, thinking it'd be smooth sailing. Boy, was I wrong! After a few weeks of waiting, I was billed for a prescription that hadn't even shipped yet. I reached out through their portal, and it took a couple of days just to get a response. When they finally got back to me, the NP told me to check the website for info and videos, but finding them was like searching for a needle in a haystack. The customer service? Not great. Communication and clarity? Even worse. Honestly, I wish I'd never bothered with Henry Meds. It's been a frustrating experience from start to finish.

I had this virtual consultation

I had this virtual consultation for my medication and was promised it'd arrive later that week or maybe early the next. But, weeks dragged on, and it was still stuck on "order received." I tried messaging them during business hours, but the chat was always closed for some reason. So, I sent three emails. Finally, I got a response to my first email weeks later, just to be told it's "in process." It's been super frustrating. I just want some clear communication and my medication on time. Is that too much to ask? It feels like I'm shouting into the void with no one listening or caring.

I tried using Henrymeds for

I tried using Henrymeds for my prescription, but the medication didn't work for me. I decided not to refill it, thinking that was the end of it. Then, out of nowhere, they hit me with maintenance fees because I was an "inactive patient." Seriously? When I asked for a refund, they flat out refused. It felt like they cared more about squeezing money out of me than actually helping. There are definitely better, more affordable options out there. I wouldn't recommend Henrymeds to anyone – they just seem greedy and unhelpful. Look elsewhere for your needs!