Splitit.com

I'm deeply dissatisfied with my recent experience. I willingly entered into a 6-month payment plan, opting to use my credit card for the convenience of monthly installments. However, what ensued was far from what I expected. Instead of spreading the payments over the agreed-upon timeframe, the entire amount was withdrawn upfront, significantly reducing my available credit. This unforeseen development has thrown a wrench into my financial plans, hindering my ability to make other essential payments using the same credit card in the coming weeks. I had assumed that a payment plan would mean monthly deductions, allowing me to manage my finances more effectively. Unfortunately, this process has now created a bottleneck, making me question the wisdom of choosing this option in the first place. The lack of communication regarding this practice has left me feeling frustrated and misled. I wish I had been better informed about the implications of this payment plan, as undoing it is now beyond my control. This experience has been a letdown, to say the least.

My experience with the company was disappointing. I encountered a double charge issue – initially, the payment wasn't reflected in my bank app when I placed the order, yet I was charged. Upon receiving my order, I discovered I was charged again. The inconvenience and lack of clarity in the payment process make me hesitant to use the system again. Resolving a small discrepancy like this shouldn't be a hassle, but it was, and it reflects poorly on the company's overall efficiency.

Very simple to spread the cost with no interest. When purchasing an item where there is an option to pay over a period of time at no extra cost I will always take that option. Splitit makes the experience very easy as payments are taken monthly from your credit card.

The company needs to get their e-mail stuff right. They should send one to remind me about when payments are due, another with reports every week or month, and one more to tell me a day before they take money from my card.

The Splitt is a way to give the buyer the feeling of more security after a purchase. The payment will only be honoured when the receipt of the goods is confirmed.

Keeping the full amount of payment on hold while still processing monthly payments on top of the hold defeats the purpose of the service.

Paying in 4 payments but taking the whole amount? Kind of defeats the purpose of paying in 4 installments.