Heritage Associates

Luke showed a lot of patience and had a great amount of knowledge. He explained the instructions and policy in detail. I had to interrupt him a couple of times during our chat because I was unsure about some details. Each time, Luke calmly clarified the parts of the policy that were confusing. He remained calm and patient, which was a nice change from other insurance agents I've encountered. Luke's positive demeanor is sure to benefit him in both his work and personal life. I hope he keeps a humble attitude and respects his values. I was initially hesitant to buy insurance due to my recent vehicle issues. I shared my worries about the cost, and he offered a $2000 policy to start, with the option to add more later. This was a thoughtful and useful suggestion.

Since starting my new policy, I feel much more "cared for" and less worried about my kids dealing with my final plans! It's such a relief! Plus, the policy is worth more now. It feels good to have sorted out something I went through with my mom a few years ago, and my kids can relax knowing they don't have to deal with all the tough stuff.

Jaime, my agent, was really nice, she was friendly and understanding. I didn't feel pushed into anything, and I think she was honest with me. I believe she'll be able to help my husband too when he's ready to get insurance. Now, I just need to persuade him to consider it.

Lincoln Heritage Associates was good. My rep Robin Akin was smart, detailed, pro, and polite. She told me all the policies and listened to me. She didn't push unwanted policies and gave options within my budget.

They seem good. Lydia was nice and told me everything I needed to know without trying to make me spend more. The product seems good, and Lydia explained it well.

Jamey explaned everything to the T and I know that I can depend on her if I need to reach out to her for whatever questions I might have.