HeadCovers.com

I was initially thrilled about my hat order, seeking comfort during my cancer journey. Unfortunately, my excitement turned into disappointment. The hats I was most eager about didn't fit, and the rest, ordered for free shipping, weren't appealing. Upon returning them, I received an email claiming one had a stain, resulting in store credit, not a refund. I dispute the stain's origin, having only tried it on. With a charged return fee, my $85 spending only yields a $48 usable refund. Feeling ripped off, I won't consider future purchases. Thankfully, a competitor provided better-fitting, more attractive, and cheaper alternatives.

My order from Canada faced a major hiccup – it never arrived, causing frustration. Despite the struggle, the company's customer service disappointed me. They brushed off my concerns, denied my request to speak to a manager, and insisted on a delivery status they perceived as accurate. Miraculously, after two months of relentless tracking, the package surfaced at my local post office. Regrettably, this ordeal leaves me with the firm decision to avoid future dealings with this company.

Disappointed with the company's service. Receivedthe wrong size, returned it, but the replacement didn't arrive in time for my important event as assured. Despite two assurances via text for a refund, I received only a store credit that proved useless to me. Unreliable and unfulfilled promises tarnished my experience with this company.

The selection is excellent! Delivery was very quick. The head coverings are well-crafted, focusing on comfort and longevity. Thanks for not just selling but truly caring about customer satisfaction. The magnet idea was a great touch. Your kindness has brightened my day. Thanks a lot. SP

I've bought several hats from your company and really like them. But, I recently got a black one, and it vanished. I was really upset because I didn't even get to wear it once! But now, I've got a replacement that your company sent quickly. I'm happy now and I'll keep this hat safe.

I found what I wanted on the website and ordered it. They confirmed my order and told me when it was sent. I like my new swim cap. It fits nicely and keeps my hair safe from the chlorine in the pool water. It looks cool with vintage black flowers all over it.

The new headcovers I got for our girl in chemo were awesome! She wants to give back her wig since your stuff looks better! Thanks a lot for such good products during tough times!!

I think the hats are real nice. I like the prayer card and magnet. Hats are comfy and soft. It's good they're made in the USA. Thank you.