For a company that claims to make managing your account simple
For a company that claims to make managing your account simple, it’s surprisingly hard to move your money around, even within Betterment. Their savings account is the best feature, offering a high APY. Once you get past the setup to transfer money to/from your main checking account, it’s fairly smooth. But if you’re hoping to use Betterment as your primary checking and bank account, it’s not ideal. They have some strange access rules and a lot of random limits when it comes to transferring funds. We couldn’t move money between two Betterment accounts because the initial transfer was from outside, and they required my husband to verify it again. My confirmation wasn’t enough, even though both accounts were joint and my name was on both. On top of that, they don’t accept wire transfers (which is an issue for us since we’re selling our first home), and they can’t process deposits over $50k a day. I was drawn to Betterment because of their focus on investing in companies with a positive impact on the world. Maybe they’re better at investing, but based on my experience, it’s been less than ideal. Over the last few years, it’s been hard to gauge their performance, but I did have a few thousand in a low-risk investment account to help save for our move. We lost a decent chunk of it, and the only reason I’m still keeping it open is to hopefully get it back to where it was before we buy our next home.
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