Baseus.com Értékelések - 36

I got this 65w charger

I got this 65w charger a couple of years ago, and then out of the blue, I got an email about a recall from the seller’s website. I thought, “Oh no, here we go,” but contacting their customer service was surprisingly a breeze. I reached out to their team in the US, shared the details they needed, and everything was handled so smoothly. They were straightforward, polite, and super efficient. Before I knew it, the replacement was already at my doorstep in Belgium. It’s refreshing to see a company that really stands by its products and offers such stellar customer service. If you’re considering buying from them, I’d say you’re in good hands based on my experience.

I ran into a problem

I ran into a problem with my Baseus power bank—it swelled up, which was a bit alarming. I reached out to their customer service, half-expecting a long debate over warranty details. But they didn’t even bring up the warranty issue! Instead, they refunded me the full price without a fuss. I was so impressed by their support that I decided to stick with them. Ended up buying five new power banks and a bunch of cables, spending over £200. It's refreshing to see a company stand by their customers like that. It’s these kinds of experiences that make you trust a brand. Thanks, Baseus, for turning a potential hassle into a pleasant surprise!

I picked up a set

I picked up a set of those Bowie Bluetooth earbuds and was really thrilled. They fit nicely over my ears, letting me catch the tunes and still be aware of what's going on around me. The name Bowie had me sold right away! I thought my husband would love them too, so I ordered another pair. But this second pair never showed up. Customer service was super helpful, suggesting I check around the house and with neighbors, then asked me to wait a bit longer. When still no sign of them, they immediately sent out a replacement. Gotta say, that’s what I call respectful and efficient service! These earbuds are a win for sure.

I was pretty excited

I was pretty excited when my order arrived, everything seemed in perfect shape. But then I hit a snag with one of the PicoGo battery packs. Two of them were charging my phone just fine, but the third one? Not so much, it just refused to charge wirelessly. I wasn’t thrilled about it but decided to reach out to Baseus customer service. Honestly, I didn’t expect much, but they really surprised me! The team was super helpful and sorted everything out without a fuss, even sent me a replacement that works perfectly. Overall, a bit of a hiccup but the way they handled it was impressive. I’d still recommend them for sure!

Happy shopping, folks!

Well, here’s the scoop on my recent experience with this company. It turned out to be pretty positive overall, though you might need a bit of patience if you’re dealing with refunds. They tend to take their sweet time in that department. Communication was smooth, and the item arrived promptly, nicely packaged too. Had to nudge them a bit to get my refund, but it came through about a month later—better late than never, right? A couple of emails did raise some red flags for me, so I'm leaning towards not using them again just to play it safe. But don't let that discourage you too much. Happy shopping, folks!

I've been a fan of

I've been a fan of Baseus for quite some time now. Over the years, I've picked up quite a few of their gadgets. Now, not everything's been perfect; a couple of items didn't quite hit the mark. But here's the thing: reaching out to their support was a breeze, and they sorted things out without any fuss. What keeps me coming back is the balance they strike between quality and cost. You get some fantastic products without breaking the bank. It's rare to find a brand that hits that sweet spot of good stuff for a good price. Even with the occasional hiccup, I can't help but stick with them.

I got these ear buds

I got these ear buds recently, and honestly, they're pretty awesome. They don't jam into my ears; instead, they just chill there, which is surprisingly comfy. The sound? Perfect for audiobooks and calls. Pairing them with my devices has been a breeze—no issues at all. Charging is quick, and they snugly fit into their case, which is a relief because I’m always worried about losing things. Plus, the little lights are a neat touch—they let me know when they're on and when they start charging. Overall, these ear buds have been a great find, and I'm genuinely pleased with them.

So, I got these earbuds,

So, I got these earbuds, and wow, they're a game-changer for my workouts. They look sleek and they don't budge, no matter how intense my routine gets. I’m not exactly a tech genius, but connecting them to Bluetooth was a breeze. The sound quality? Just fantastic. It’s like I'm in my own world, jamming out to my favorite tunes, but I can still catch the chirping birds and the footsteps of joggers sneaking up behind me. It's this perfect blend of being in the zone yet staying aware of my surroundings. If you're into working out and love music, you gotta try these.

I got these headphones

I recently got these headphones and have been using them quite a bit. The connection speed is amazing, really quick. The sound quality is awesome too. However, if they're not positioned just right, you might feel a bit of pinching or pulling after a while. When I'm at the gym, I wish they had active noise cancelation to block out the loud music. But for walking around the neighborhood or doing chores at home, they're perfect since I can still hear what's going on around me. I've worn them all day for the past week and so far, very happy with them.

The design, packaging, and features are solid.

The design, packaging, and features are solid. It’s light because of the lack of a way to change the A/C. The solar charging and 100-watt USB function well. The Android app has a good interface and performs nicely. I tested it with a DC compressor refrigerator at 0 settings. It ran for 5 hours, which was more than I thought.

The items themselves are top-notch!

So, I decided to try this company's products, and let me tell you, the items themselves are top-notch! Everything I got was just as promised. Now, about the customer service—those folks are super friendly and really go out of their way to help. It's refreshing to deal with people who actually seem to care. But, let's talk about the website and app. They're a bit of a mess. The English translations are off, and good luck finding any decent product manuals—it's like they forgot to hire a decent designer for their "how-to" pages. Honestly, if you hit a snag, just shoot an email to their customer service. They'll sort you out way faster than trying to decipher that website or app.

I picked up these Baseus

I picked up these Baseus Bowie WM02 TWS Bluetooth Earphones, and they've quickly become my favorite gadget. The sound is crisp, with just the right amount of bass that makes my playlists pop. I wear them for hours without any discomfort, which is a big deal for me. Battery life? It’s impressive – lasts me the entire day, and the case charges up in no time. They feel like a steal for the price I paid, really solid and dependable. If only they had a little more noise cancellation, they'd be perfect. Still, they’re fantastic, and I’m really happy with the purchase. Wouldn’t hesitate to recommend them to anyone looking for quality earbuds!

I tried out these Baseus earbuds

I recently tried out these Baseus earbuds and I've got to say, they're a decent alternative to my Bose open ear buds. When it comes to phone calls, the audio quality on the Baseus is actually better, but for music, Bose still has the edge. What really surprised me was how securely the Baseus earbuds stay on my ears, way better than the Bose. Though I have to admit, the Bose ones do look a bit more stylish. But here's the kicker – the price difference is huge. Bose costs like 4-5 times more than the Baseus. Considering that, Baseus offers pretty good value.

pretty happy with my purchase!

I recently got my hands on a Baseus 100W PD 3.0 charger and it’s been a game-changer. Their customer service is also top-notch, always ready to help. The charger itself is powerful, charging my devices super quickly. It's not like every single product they have is the absolute best out there, but this one really stands out. The company knows how to keep up with the competition, that's for sure. If you need a reliable charger that gets the job done fast, this one is worth checking out. Overall, pretty happy with my purchase!

Awesome earbuds!

Awesome earbuds! I purchased the MA10 wireless earbuds for my partner and me around a year back. Fantastic quality at a fair price!

I got these headphones

I recently got these headphones and, man, the sound quality is top-notch. Crystal clear audio that makes my music really pop. But the ear design? A bit awkward, honestly. They don't sit quite right on my ears and can be uncomfortable after a while. Another thing, the tap commands. I've tried a bunch of headphones, and the tap controls never seem to work perfectly. With these, it's the same story. The commands are customizable, but the options are pretty limited. It's frustrating because I want more control over my listening experience. Overall, great sound but the design and controls need improvement.

I wasn't happy that your site recommended

I wasn't happy that your site recommended a long charging cord when the unit already has a good one. Also, you billed me around $14+ for the extra cord, but it never arrived. Where is the cord I paid for?!

I bought a Baseus alcohol

I bought a Baseus alcohol tester 'cause sometimes I have a beer before driving home. After 6 months, it always showed 1.3 promille, even if I hadn't drunk anything! So, I got another one, hoping it would work right. This new one showed 0.3 promille after one glass, which is okay for my weight of 100 kg. But then, just after blowing into it again, it suddenly showed 0.0 promille! I think these Baseus testers are totally unreliable. I've wasted 40 euros on them and can't trust their readings at all. Save your money and avoid Baseus alcohol testers!

I wouldn't recommend them to anyone

I recently got these new headphones and honestly, they were a huge letdown. You can't turn them off on their own, which means you have to lug around this big case everywhere. It's so annoying because if you don't, they're pretty much useless. It was so frustrating dealing with this every day. Eventually, I got so fed up that I accidentally broke them and just threw them away. Total waste of money and time. I wouldn't recommend them to anyone.

I wouldn't suggest these to anyone.

I wouldn't suggest these to anyone. The headphones have decent sound but poor durability. I've purchased 6 headphones from Baseus so far, and none lasted more than 4 months. The last two were particularly bad: one didn't show up, and the brand took my money without sending the product, and the second one that did come lasted just 5 days before the right side broke. Steer clear!

Don't fall into the same trap!

I had a really disappointing experience with baseusindiaofficial. I bought the Baseus C02 Go Magnetic Car Phone Mount directly from their site, thinking I'd get something decent, especially with a 1-year warranty. But nope, within just 10 days, the adhesive on the velcro gave up, rendering the mount useless. To make matters worse, their "Contact Us" page was broken, and my emails went unanswered. It felt like shouting into a void. It’s frustrating to see such low-quality products being sold at such high prices, with zero customer support. If only I’d bought it from Amazon, I might’ve had some recourse. My advice? Avoid baseusindiaofficial and opt for more reliable platforms. Don't fall into the same trap!

So frustrating

I had a frustrating experience with Baseus that I feel compelled to share. Their advertising claims free returns, but they conveniently leave out the tiny detail of a 7-day return policy. It's a nightmare trying to find this information on their site. My package was logged through our community's Amazon locker system on September 15, but Baseus insisted it arrived earlier. Their refusal to allow a return or exchange was baffling, especially since the item had connection issues. A 7-day return window is just unreasonable in today's world! Dealing with Baseus has been disappointing, and I won't be trusting their—or any advice—to purchase from them again. Avoid the hassle and look elsewhere.

Bought a portable charger a

Bought a portable charger a while back, and things were smooth until I got an alert about potential explosions. They promised a replacement, but dealing with customer service was a headache. They kept telling me to stop using the charger—which I already did—and then forgot about my replacement. After more than two weeks, I nudged them, and they finally sent it. But then, FedEx lost the package. I had to wait 10 days to get a response, and when I did, they made me contact FedEx myself. FedEx admitted they lost it, but said the shipper needed to file a claim. I was beyond frustrated. Finally got word they’d send another in 15 days, so now it’s another long wait. Avoid this hassle!

Terrible experience

I had an experience with Baseus that was a mix of good and not-so-good moments. So, I bought one of their gadgets, and after a bit, it showed some issues. I was relieved to learn about their return policy for manufacturing defects. They offer free repairs or exchanges if it's within the warranty, which is great. But here's the catch: the "free return" claim isn't entirely true. If the issue isn't related to quality, you're the one who has to handle the return shipping costs. It's a bit of a letdown, especially if you thought returns were entirely free. Overall, while they do stand by their warranty for defects, just be ready for those shipping costs if it's not a quality issue.

I grabbed a pair of

I grabbed a pair of Baseus Earpods MA10 thinking they’d be as good as my old ones, but wow, what a letdown. They keep disconnecting, which makes them pretty useless. Tried getting help from customer support, but they just gave me a bunch of complicated steps that didn’t help at all. Then they wanted me to make a video to show the problems—like, seriously? After a lot of back-and-forth, they only offered me €10 back, even though the earpods are clearly faulty. Being an EU customer, I expected better protection and service. I’m really bummed about this whole experience. If you’re looking for quality or good customer support, steer clear of Baseus.

So, last week I had

So, last week I had to return an item to Amazon's fulfillment center in Germany. I bought it by mistake, and I sent it back at my own expense. They suggested I sell it to friends or family, or offered me a 5 euro discount, but I insisted on returning it. Yesterday, the item showed up at my door again with a "no such address" stamp. I tried calling but got an answering machine, and the web chat was useless. I emailed them and they gave me a new post code, which wasn't on the original return label. Thankfully, I was able to resend it with the updated post code using "An Post" in Ireland. I'll keep you posted on how Amazon handles this return process.

Really disappointing

I recently bought a few gadgets, and let's just say it was a bit of a rollercoaster. First off, the magnetic power bank was a disappointment. It barely charged my phone up to 60%, which is frustrating when you're on the go and need a reliable charge. Then there's the car mobile holder, which seemed like a great idea until I tried installing it. The design is just off, making it nearly impossible to fit it anywhere on my dash. And don't even get me started on the customer service. Tried reaching out for help, but getting a response felt like pulling teeth. Overall, these products just didn’t meet expectations.

I ordered from this place,

I ordered from this place, thinking it would be a smooth experience, but nope, it was a mess. They chose a delivery service that totally dropped the ball, and my package? Nowhere to be found. When I reached out, instead of sorting it quickly, they insisted I wait nearly a week for a replacement. It was frustrating to deal with their customer service, which seemed more interested in debating than solving the problem. Now I'm left wondering if their products are as unreliable as their delivery. It's a bummer because I had high hopes, but this experience has made me hesitant about ordering from them again.

I bought these headphones, and

I bought these headphones, and it was a disaster from the start. Tried to return them, but the company made it an impossible task. First, they kept asking why I wanted to return them, over and over. Then, they said they don’t provide return labels or pay for returns. Like, what? After weeks of this nonsense, they finally gave me an address but also offered a measly 5% discount to keep them. Seriously, what a joke. Customer service was the worst I've dealt with in ages. It felt like they were just wasting my time on purpose. I wouldn't take another pair from them even if they were free. Total nightmare.

I walked into the store

I walked into the store the other day just to return a simple USB-C cable. I thought it'd be a quick in-and-out, but boy, was I wrong. It seemed like every step was a hurdle. First, they asked for a receipt, which I’d already shown them. Then they had to check if the cable was “eligible” for a return. Seriously? It's just a cable! I felt like I was going in circles, and the staff weren't exactly helpful or friendly about it. It was frustrating and left a bad taste in my mouth. After all that hassle, I've decided I'm not shopping here anymore. It shouldn't be this difficult to return something so basic.