Afriex.co Értékelések: 60

Unreliable rates. I did a transfer on Oct 4 2024.

Unreliable rates. I did a transfer on Oct 4 2024. The exchange rate showed #1637 to $. I started the transfer, and suddenly, the rate dropped to #1537. I called right away to mention the issue and they escalated it, saying it would be fixed on the 7th of oct 2024, but to my shock, when I called back, they claimed the rate was #1537 before I did the transaction. I argued about it, but they said there's nothing they can do about it. These people are just scammers. I will not suggest the app to anyone. Afriex is a scam.

Their servis is really good and they make it

Their servis is really good and they make it simple for me to support my family in Africa. The staff is friendly, and they always answer my questions quickly. I appreciate how they handle everything efficiently, so I can focus on my loved ones.

Frauds! I have been waiting for more

Frauds! I have been waiting for more than a month for my "dispute" to be resolved. I have provided all the details they required, and now it is so hard to get in touch with anyone at the company. This is poor business and news travels fast.

Great work so far.

Great work so far. If you could enable dollar transfers to Nigeria, you’d be head and shoulders above the rest. Keep going strong.

I rely on this app to pay my engineers in Nigeria.

I rely on this app to pay my engineers in Nigeria. They depend on the funds I send to cover important costs.

The problem I talked about before has been fixed.

The problem I talked about before has been fixed. I got a call from a really nice rep from the company and in just one day, the problem was solved.

My initial experience was surprising by how quickly

My initial experience was surprising by how quickly the funds reached their goal. This company offers great rates and their app is quite simple to use.

It would be great to have a feature for adding

It would be great to have a feature for adding multiple debit and credit cards. Currently, you can’t add new cards unless you first remove one. Please add an option to include several debit cards and also add a credit card feature.

The customer service team answered

The customer service team answered my request to confirm and restart my account with detailed step by step guidance.

Kept my money, and won't return emails

After sending money the first 3xs with this app, it was ok. The 4th time they put my account under review with explanation as to why? After sending requested 3mths of bank statements, reasons why I'm sending this money, what's my relationship with this person, selfiies of me with drivers license and credit card used (numbers on docs, license and card blacked out btw) and a request for a second selfie.... all the emails stopped once I've completed their task. 3 days later, no n money, no emails. Do your homework and don't use this company, I'm sure they'll change the name soon.

The customer service personal

The customer service personal responded to my request to confurm and reactivete my acount with folow up step by step instrucshuns.

AFRIEX is really fast and reliable.

AFRIEX is really fast and reliable. When you call customer service, they are very kind and helpful with everything

This business is better than any

This business is better than any other company I have used to send money to Africa. They always help quickly with any issues. Five stars

I had a issue with a transaction.

I had a issue with a transaction. The woman in customer service was nice and answered all my questions quickly.

This app is amazin'!

This app is amazin'! The easiness of usin' Afriex be top notch! I'm a proud user of Afriex and I'm glad to be one of their numerous customers! I have absolutely no regrets at all.

Afriex transaction is always fast

Afriex transaction is always fast, I can say it's reliable because I've never experienced any negative issues since I've been using the app., their exchange rate is one of the beast

They're good at their job, always on time.

They're good at their job, always on time. When I had to talk to customer service, it went well, the agent knew their stuff, stayed cool, and wanted to help. Fixed the problem in one go.

After they confirmed my identity was legitemate

After they confirmed my identity was legitemate, which took over a week, the process took about two days. It was frustraiting but understandble.

Afriex is super fast and super reliable.

Afriex is super fast and super reliable. I've used it for a while now, and it always delivers. I send money easily, and it arrives in minutes.

Their service is reliable, satisfying, and effective.

Afriex is the only app I've liked. Their service is reliable, satisfying, and effective. They have a great customer service team that was very helpful when I needed them.

This company is way better

This company is way better then any other companie I have used to tranzfer money to Afrika. Dependable and customer support is always fast at resolving any isues. Five stars.

The company did a great job.

The company did a great job. Their service was quick and speedy. The transaction took less than a minute. That's really good. Keep it up.

Had a problem with the app

Had a problem with the app and needed help. Called Afriex customer care, someone named Tope answered. She didn't know how to use the app. She hung up. Not good!!! Won't use this app again haha. Time to get rid of these scammers. They've taken too much from us. When you call, just listen to music. Ridiculous! We just want to send money to our families. We're not here for your useless music.

At firrsdt, setting up was a bit tricky

At firrsdt, setting up was a bit tricky with lots of steps, but once sorted, it's smooth sailing. The delivery method is outstanding.

I sent money twice through your

I sent money twice through your service. The amount I sent matched the rate you provided, but the recipient didn't receive the exact amount. For instance, if I sent ₦200,000.00, they received ₦199,999.00. This discrepancy is disappointing, and it makes me hesitant to continue using your app.

Afriex exceeded my expectations!

Afriex exceeded my expectations! The app's seamless functionality for international transactions is unparalleled. Their commitment to preventing fraud sets them apart. What truly impressed me was the 24/7 customer support, exemplified by Simon Ugorji's exceptional professionalism in resolving queries. A truly fantastic experience with Afriex!

On occasion, I successfully converted

On occasion, I successfully converted $2500 USD to NGN with ease. However, there were instances where I faced delays, waiting up to 24 hours before completing the transaction. While the service proved reliable at times, the inconsistency in processing times affected the overall experience.

I had an issue and was

I had an issue and was promised a call back from customer service, but unfortunately, I never received that call.

I appreciate the fact that

I appreciate the fact that the transfer arrives on time and is directed to the correct person. good work

Afriex has truly transformed my transaction experience

Afriex has truly transformed my transaction experience. I started using their app a few months ago, and it's been a game-changer. The process is remarkably easy and the speed of transactions is impressive, making it a top choice for financial dealings.