Afriex.co

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AFRIEX is really fast and reliable.

AFRIEX is really fast and reliable. When you call customer service, they are very kind and helpful with everything

I had a issue with a transaction.

I had a issue with a transaction. The woman in customer service was nice and answered all my questions quickly.

I rely on this app to pay my engineers in Nigeria.

I rely on this app to pay my engineers in Nigeria. They depend on the funds I send to cover important costs.

On occasion, I successfully converted

On occasion, I successfully converted $2500 USD to NGN with ease. However, there were instances where I faced delays, waiting up to 24 hours before completing the transaction. While the service proved reliable at times, the inconsistency in processing times affected the overall experience.

It works just like it’s supposed to

It works just like it’s supposed to, really simple to use. Great app, thanks a lot team. I will suggest it to anyone who needs to send or transfer money to family, freinds, or others.

This company is way better

This company is way better then any other companie I have used to tranzfer money to Afrika. Dependable and customer support is always fast at resolving any isues. Five stars.

The service was very quick and simple to use.

The service was very quick and simple to use. The exchange rate they offer is better than a lot of other apps I tried before. Overall, it made my transaction smooth and easy.

After they confirmed my identity was legitemate

After they confirmed my identity was legitemate, which took over a week, the process took about two days. It was frustraiting but understandble.

At firrsdt, setting up was a bit tricky

At firrsdt, setting up was a bit tricky with lots of steps, but once sorted, it's smooth sailing. The delivery method is outstanding.

I appreciate the fact that

I appreciate the fact that the transfer arrives on time and is directed to the correct person. good work

Had a problem with the app

Had a problem with the app and needed help. Called Afriex customer care, someone named Tope answered. She didn't know how to use the app. She hung up. Not good!!! Won't use this app again haha. Time to get rid of these scammers. They've taken too much from us. When you call, just listen to music. Ridiculous! We just want to send money to our families. We're not here for your useless music.

Kept my money, and won't return emails

After sending money the first 3xs with this app, it was ok. The 4th time they put my account under review with explanation as to why? After sending requested 3mths of bank statements, reasons why I'm sending this money, what's my relationship with this person, selfiies of me with drivers license and credit card used (numbers on docs, license and card blacked out btw) and a request for a second selfie.... all the emails stopped once I've completed their task. 3 days later, no n money, no emails. Do your homework and don't use this company, I'm sure they'll change the name soon.

Unreliable rates. I did a transfer on Oct 4 2024.

Unreliable rates. I did a transfer on Oct 4 2024. The exchange rate showed #1637 to $. I started the transfer, and suddenly, the rate dropped to #1537. I called right away to mention the issue and they escalated it, saying it would be fixed on the 7th of oct 2024, but to my shock, when I called back, they claimed the rate was #1537 before I did the transaction. I argued about it, but they said there's nothing they can do about it. These people are just scammers. I will not suggest the app to anyone. Afriex is a scam.

I am quite tired and disapointed with the customer service.

I am quite tired and disapointed with the customer service. This situation is annoying and has made me consider switching to a different company. It has been three weeks since I started asking for my money back. The replies I get are not helpful; you can’t keep my money without a good reason. It feels like a waste of time. I cannot suggest this company.

Run and secure your information

They collect all my personal information, credit card, social security and drivers l. One i tried sending money with my credit card, i was block because it was not my bank account linked to the app, i called customer service to complin, i was immediately deactivated... run and protect you information, i will be contacting USA consumer services

Run

They took my information, name and SSN, i entered pictures of my credit card information, and drivers, but they still asked for personal pictures and other details. Once i connected customer service, they deactivated me immediately. Run Its a scam

Frauds! I have been waiting for more

Frauds! I have been waiting for more than a month for my "dispute" to be resolved. I have provided all the details they required, and now it is so hard to get in touch with anyone at the company. This is poor business and news travels fast.

I had an issue and was

I had an issue and was promised a call back from customer service, but unfortunately, I never received that call.