Senville.com

I had 1 mini split unit that developed a problem after some months and the customer service from Senville was just absolutely excellent. I will need to buy several more mini splits for my house and have no reservations about buying these from Senville.

The instalation was easy peasy. The unit works fine and looks good. Both inside and outside units are very quiet. I'll suggest it to my pals.

18k btu floor mounted mini split. Delivery quick, mostly easy to install. 4 stars as they don't include 5/16 adapter or mention it on product page. Outside unit's connection ports angled upwards toward house, difficult to bend line sets onto ports without easily damaging them. Maybe add adjustable high and low port connectors for floor mounted units since line sets come from ground up, not down from ceiling. Air and heat work well. Installed in 41ft 5-slide RV, heats and cools better than original equipment.

I've had the pleasure of speaking with Liam on several occasions. He is knowledgeable, well-versed in Senville products, and incredibly patient. Liam takes the time to address my inquiries carefully, responding quickly to emails. His customer service skills are second to none. Additionally, I am thoroughly enjoying my Senville products.

We bought two units. The first installation went smoothly, and the unit worked flawlessly. The second unit installed perfectly, but upon turning it on, it didn't work. We emailed Senville with the error code, and within half an hour, the part needed to repair the unit was on its way. Once installed, it worked perfectly. Service is everything.

Tech support was exceptional. They effectively communicated in understandable terms and provided clear, step-by-step instructions, making the process incredibly simple. Highly satisfied with their assistance.