ScholarTrip.com

Due to the cancellation of my local flight, the arriving flight was delayed from 9:50am to 10:37pm, which put me in the risk situation of not being able to check-in in time for my subsequent connecting international flight. When I felt helpless and in a dilemma due to my lack of experience in dealing with such situations, ScholarTrip's customer service agent, Mr. Criencess Orlina, made me feel much more at ease. First of all, he was very patient because I have a lot of request, such as if I was late to board the plane, could I get a refund, change the plane, cancel, and how much was the diference in price? I also asked about the current replacement price difference, what other options there are, and the date. I also asked him to help me check if there are any local flights for me to cancel the original one and reorder it. He even contacted the hotel for me who might want to arrive at my destination early. But in the end, he helped us think of a more cost-effective way so that we could save money on consumption and avoid fatigue. Even though we were disconnected several times due to phone interference, he still contacted me immediately, which flattered me. He is the most responsible and patient customer service I have ever seen. Your company has such excellent customer service, I would contact him and trust him every time. His performance went above and beyond and cannot be expressed in words which I need to mention that the conversation is in the midnight. I solemnly thank him for solving my issues when I was hesitant and helpless. Billion of thanks.

I arrived at the airport at 6 am for an 8 am flight booked through ScholarTrip, only to find out it was scheduled for 6 am, conflicting with the information provided. Dealing with Mulan from ScholarTrip was a frustrating experience; her incompetence left gate agents visibly disturbed. After spending 5 hours on the phone with Mulan, the only resolution offered was to re-book the flight for the next day, resulting in a wasted day. ScholarTrip refused assistance, leaving me with the choice of sleeping on the floor for 24 hours or bearing the expense of a hotel room. The positive reviews on their website seem questionable; my experience with ScholarTrip was unpleasant, and I won't be using their services again.

My experience with ScholarTrip was incredibly frustrating. Despite booking an 8 am flight, I arrived at the airport to find out it was actually scheduled for 6 am, contradicting the information provided by ScholarTrip. Dealing with Mulan from ScholarTrip was a nightmare—she was shockingly unhelpful, leaving gate agents visibly disturbed. After 5 hours of futile phone conversations, I had no choice but to re-book for the next day, wasting valuable time. ScholarTrip offered no assistance, forcing me to either sleep on the airport floor for 24 hours or bear the cost of a hotel. Beware, ScholarTrip's positive reviews seem dubious. My verdict: avoid this company at all costs.

My experience with this company was beyond frustrating. Their customer service is abysmal, providing zero help and offering no solutions. When I inquired about canceling or changing my ticket, their response was dismissive, stating that it was not permitted. Despite contacting the airline directly, I was redirected back to the company, resulting in a never-ending cycle of unhelpful runaround. This ordeal was a complete waste of time and money, making it the worst booking experience ever. I strongly advise against booking with them, as you risk losing all your money with no chance of a refund, credit, or travel voucher.

We purchased 2 tickets from Scholar Trip, advertised with a baggage allowance of 3 pieces per passenger. However, at check-in, the airline claimed only 2 pieces were permitted. Scholar Trip admitted the error, instructed us to pay for the extra luggage, and promised a refund upon receipt of the receipt. Unfortunately, it's been over 4 months, and despite multiple calls, the refund is elusive. Additionally, the airline canceled our return flight, complicating rebooking. Consider alternative booking options to avoid unnecessary hassles with Scholar Trip.

Scholar Trip provided a disappointing experience. Despite selling us tickets with misinformation about luggage allowance, they admitted their error when confronted at the airline counter. However, the promise of reimbursement for extra luggage expenses remains unfulfilled after over 4 months. Attempts to contact them only result in a frustrating runaround. Additionally, the airline's cancellation of the return flight adds to the ordeal, making rebooking nearly impossible. My advice: Avoid the hassle and consider alternative travel agencies.

Regrettably, we were one of the 300 passengers stuck in Lagos, Nigeria due to the Nigeria Labour Congress protest against Turkish Airlines, leading to our flight cancellation. When Turkish Airlines couldn't help, we called Scholar Trip. Nomer Eugenio assisted us to rebook our flight for the next day. After that flight got canceled too, we emailed Scholar Trip. Thanks to Margaret Quiday, Joselle Sosoter, and Nomer Eugenio, we got booked on another flight. Despite being stranded in Lagos, Scholar Trip's help eased our worries. Thanks a lot!

Na de aanschaf van onze eerste retourtickets voor 2 passagiers, moesten we de terugreis van één passagier veranderen. We konden die verandering met jou maken via online live chat. En toen het tijd was voor deze passagier om terug te keren, had de luchtvaartmaatschappij haar vlucht geannuleerd. We moesten opnieuw met je online live chat klantenservice werken... en vervolgens e-mail... en je was altijd responsief en snel. Uiteindelijk hebben we alles opgelost.

Having utilized Scholartrip's services repeatedly, I can assert that their customer support is among the finest online. During a flight schedule alteration, not their fault, the online chat assistance, particularly Joselle, swiftly facilitated a hassle-free transition to another flight. Scholartrip adeptly managed a potentially dire situation with ease and a positive attitude.

After buying our first roundtrip tickets for two people, we needed to adjust one passenger's return. We managed to do this through your online live chat. Later, the airline canceled this passenger's flight. We had to contact your online chat support again, and then email. You were consistently quick and helpful. In the end, everything was resolved.

What a great experience, particularly thanks to Mellan Rivas, who assisted me in finding the best choice for my flight because of the big schedule change on my first flight by the airline. Thank you, Mellan, well done, I truly value your help. I give you a thumbs up, such a relief for me, and I hope there are no more changes from the airline.

Impressive turnaround time, responding within an hour for both Perliza's assistance in updating my mileage number and Mellan's effective booking of aisle seats for my full return flights when the airline app failed. Thanks to them, my experience with scholartrip.com was positive. I've already suggested it to two friends planning trips.

We've used Scholartrip for a long time and find their prices to be the best. The customer support is great. Leslie got my trip approved on the second try. The first time, I called customer service right after the flight was cancelled. They told me to resubmit and mentioned more checks would be needed. It all went as they said. Thanks!

Stumbling upon this company during an airfare search turned out to be a fortunate twist. After a frustrating experience with another provider, ScholarTrip emerged as a solid choice. The straightforward booking page eased my reservations. A call to Joselle the next day simplified the process, resulting in successfully booked tickets.

Navigating a complex booking with third-party payments seemed daunting, but the company came through. Successfully securing our flight amidst safety measures was a relief. Joselle's assistance proved vital when a correction was needed. Overall, a challenging experience turned manageable with their support.

I reserved a round-trip ticket with the assistance of Criencess. Criencess invested 4 hours aiding me in figuring out the cancellation/change rules and selecting seats. Criencess is genuinely a reliable agent that anyone can count on! I had a positive experience with Scholartrip this time.

I gotta say, Joselle from the company was really great. She was super nice and kept me in the loop the whole time while I was trying to cancel a reservation. It's not often you find someone in customer support who actually follows through on their promises, but Joselle definitely did.

I arranged a round-trip ticket with the assistance of Criencess. Criencess dedicated 4 hours to clarify the cancellation/change policy and help me select my seats. Criencess is truly a reliable agent that anyone can count on!!! I had a great experiance with scholartrip this time!

Company is so responsive! Got my mileage number changed by Perliza super quick and Mellan managed to book aisle seats for my return flights even though they were full on the airline app. Big thanks to both! Already told two friends about scholartrip.com for their trips.

I reserved a round-trip ticket with Criencess' help. She spent 4 hours assisting me with the cancellation/change policy and picking my seats. Criencess is definitely a reliable agent that people can count on!! This time, I had a good experence with Scholartrip!

I booked a round-trip ticket through Scholartrip. Scholartrip took 4 hours to help me understand the change and cancellation rules and pick seats. Scholartrip is a reliable agent that everyone can count on!!! I had a good time with Scholartrip this time!

I had to reschedule my flight and Joselle was super helpful in finding great choices for me. She took care of it all, and it was a really smooth and simple process. Friendly customer service like this makes travel hassle much easier. Thanks!

I secured a round-trip ticket with Criencess, who dedicated 4 hours clarifying cancellation policies and assisting with seat selection. Criencess proves to be a reliable agent, fostering trust. My scholartrip experience was positive overall.

I wanna talk about Chenno from the company. They really helped me out a lot with picking my flight seats. They explained everything nicely and even showed me some pictures to help me decide. It was a good experience.

Unusual card verification process; they request card details without the CVV for payment verification. It raises concerns and feels suspicious, potentially hinting at a scam. Approach with caution.

Perliza was super helpful with my problem. She really cared and found the solution for me after our call. I didn't expect that. Usually, they forget about you after the call. I'm surprised.

Jina Fiel replied swiftly to my inquiries. She assisted me in reserving seats, selecting my meals, and sent me screenshots on how to do it. I could not ask for better servise. Thanks Jina.

Minimaal werk, maximaal resultaat! Ik had een probleem met de geboortedata op de vliegtickets. Ik vertelde hen over het probleem, en zonder gedoe werd het opgelost. Super simpel 5/5

Mellan's work efficency is very high. Quite a few people I reached out to prior failed to aid me in solving the issue, but mellan helped me fix it smoothly, thanks a lot.

Rico deserves a special shoutout. He is very smart, kind yet professional and quick at the same time. Rico is surely a big assest for Scholartrip.