Clockify

We were a customer for several years with an annual plan. This year’s renewal turned out to be the worst experience with unjust charges. The renewal happened during a week of many bank holidays, and the person in charge was out sick. The day after renewal, we noticed extra seats on our account and a subscription level we don’t remember choosing. We reached out to support on the same day to request a refund for the unused seats, but the charge only appeared two days later. Support replied saying it was too late to adjust. For heaven's sake, it was just one day late, during a week of holidays, and we explained that the responsible person was sick. Initially, support ignored us, and after many days of back and forth, they suggested applying credit next year. Who needs credit when the customer service is so poor that it ruins the experience? With many competitors available, we got charged an extra 2000 EUR for licenses without assigned people. Be cautious if you use their products; I’d recommend finding another option.

I use it everyday. It's easy to use and share time info with clients. However, there are some problems. The free plan doesn't allow me to track multiple billable timeframes. Also, it's quite easy to accidentally click the start button, which then edits the task.

Clockify is simpel, affordabel, and reliable. As a freelencer, I rely on it to track my hours, project burn, create monthly reports, and generate invoices. The platform is basic, with no extras, which is what I appreciate. They keep adding new features regular.

Clockify is quick and easy to use. It's a helpful company with honest and active workers. Joining this company puts you on the right path. Their customer service is good. Thanks.