21Dukes Casino

I've been using this rating site for 3 years and it's been nothing but trouble. The experience has been so bad that it's really affected my mental health. To the people behind this site, like Ron Jackson, you've caused a lot of harm. I've got three years' worth of bank statements and Bitcoin records showing how much money I've lost because of your shady practices. You promised withdrawals that never happened and lied to me constantly. It's clear from other reviews that I'm not the only one you've hurt. Now, suddenly, the site's been shut down without any warning. I was at the master level, and yet I never received any explanation or notice. Ron, you're a liar. I trusted you for three years, telling you personal things about my family, only to be deceived. I'm determined to get my money back, and I won't stop until I do. You've messed with the wrong person. I won't rest until justice is served.

Game variety's pretty solid, and the wins are rolling in – can't complain there. They missed a few of my faves, but hey, no biggie. The online chat usually zips back with responses real quick. Now, the sticky part – the minimum withdrawal hits at $500 AUD, and not once but twice, they gave me the rejection dance after making me wait the full five working days. What's up with that? I'm out here emailing and bugging online chat, getting the same "it's fine" spiel, only to end up with the rejection notice after the maximum wait time. Other sites don't play it this way; they usually give you the lowdown in 24-48 hours. And don't get me started on those withdrawal fees – not a fan. Crossing fingers for a smooth third try with the money coming my way!

I love the bonuses and game options, chat is usually responsive and I have fun playing here. I like the daily bonuses, and that deposit days you get to open four chests. Your account can be fully verified, but as soon as you try to cashout, all of a sudden you need to upload something else, only they don't clear the previous one so you can't. Sending in the email reply gets no action. Five days after you finally upload and receive email confirmation that the account is fully verified, your cash out once again gets cancelled saying you need to upload additional info that is already there (copy of CC). I just want my 1500 so I can close this account.

The cashback offers are insane, and the best part – they hit you up instantly. No weird rules or playthroughs on cashbacks – a rare find, I tell ya. And get this, if you're having a rough Monday, they throw 15% back on all your deposits. Talk about a Monday pick-me-up! Alright, choices might be a tad limited, but hey, maybe I'm just a bit too addicted to playing. 😂 Withdrawals? Fast and smooth. Usually, the week after I hit that withdraw button, the cash is in my hands. Big shoutout to William and Stephen in the online help – total legends. Catch you guys on the virtual tables!

I enjoyed the games on this platform, appreciating the impressive graphics and smooth gameplay without glitches. However, my overall experience was marred by prolonged withdrawal processes. Despite submitting necessary documents, my withdrawal was rejected twice without proper communication. Only after reaching out to multiple email addresses did I learn that a form needed signing. If seamless withdrawals are crucial, I would hesitate to recommend this site.

This website must be shut down; it takes people's money and refuses to pay out winnings. I had issues with wagering bonus wins and deposit wins. They make every excuse to avoid paying out. Please do not use this platform. I will continue to write about my experience every day until I receive my winnings or until this online casino is shut down. A big warning: do not use it.

I have been hitting most of the holiday promotions at 21Dukes and they have been good to me so far. The slots promotions are invitation only in some countries I think, but most are available for everyone. Australia has 3 day cashout by wallet, but transfer is 7 days.

21 Dukes has been doing really well for me lately with 2 good wins over $1000. Tournaments are simple to join with automatic entry if you deposit cashable amounts regularly. I've had hardly any problems needing customer service so I can't say much about OPs concerns.