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TurboAnt.com Van egy 3.9 - Csillagos minősítés a 7 értékelések, ami azt jelzi, hogy alacsony szintű a vásárlói elégedettség!

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Értékelés (1.0)

A vállalatról

TurboAnt has rapidly emerged as a leading manufacturer specializing in personal mobility solutions, including electric scooters and electric bikes. Their commitment to excellence is evident in their relentless pursuit of delivering top-tier performance and upholding the highest quality standards. TurboAnt's product range is engineered to provide the best-in-class experience for users seeking reliable personal mobility solutions. The brand's unwavering dedication to superior service ensures customers receive uncompromising support and assistance. Whether you're looking for electric scooters or electric bikes, TurboAnt is a go-to choice for those who value performance and quality in personal mobility tools.

Key Details:

  • Location: The company is headquartered in Shenzhen, Guangdong Sheng, China.
  • Founders: -
  • Foundation Date: The company was established in the year 2019.

Vásárlói vélemények

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(1.0)
I invested over $1,000 USD in purchasing two scooters

My experience with Turboant has been quite frustrating. I invested over $1,000 USD in purchasing two scooters from them about 18 months ago. Recently, I reached out to their customer service to inquire about buying spare parts like a front motor wheel and tires. To my dismay, I was informed that they no longer support the scooters I purchased, essentially rendering them obsolete. This lack of ongoing support was not communicated prior to my purchase, leaving me feeling disappointed and stuck with scooters that I can't maintain or repair. It's a frustrating situation that could have been handled better.

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(5.0)
TurboAnt’s customer service is good.

TurboAnt’s customer service is good. Few weeks ago, my M10 scooter had problems. When I contacted them, they responded quickly and followed up consistently. Even if I couldn't reach someone, they called and emailed me to solve my issue. The technical team diagnosed my issue well from the photos & videos I sent. I got great help even though some parts were out of warranty. Overall, it was a good experience from customer service to technical team. Thanks TurboAnt!!

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(1.0)
I bought 2 scooters Nov 2019

I bought 2 scooters Nov 2019 and recently talked and emailed pictures to customer service about purchasing spare parts, such as a front motor wheel and tires and they said they no longer support the scooters I purchased, so I’m out of luck. I spent over $1,000 USD and my scooters are obsolete. Very frustrating that Turboant will not support the product they sell with no notice prior to purchasing.

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(5.0)
I reached out to Turboant about their

I reached out to Turboant about their scooters in the EU and some other questions 8 months ago. They replied saying they weren't available in the EU and apologized. Now, they've emailed me again to say they're available in the EU. It's nice they followed up. Mrs. Jane did a great job.

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(5.0)
Jane is super good and knows

Jane is super good and knows her stuff. She helped me twice, once for my battery and once for my tire. Both times she found the problem quick and fixed it easily. Really good service!

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(5.0)
My Turboant electric scooter

My Turboant electric scooter is the best thing I've bought. It's perfect for urban commuting, and their customer service is excellent.

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(5.0)
Turboant wuz efective in fixin' my problem,

Turboant wuz efective in fixin' my problem, had vids ready to help me do some tests and sent a new LED display without hassle.

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