Sohnne.com

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Rey managed a tough phone call with great skill.

Rey managed a tough phone call with great skill. He stayed polite (even when I wasn’t, and I said sorry), he was detailed, and he did exactly what he promised to fix the issue. We’re moving to a new home, so the furniture is still not set up. What I see is Rey knows how to deliver great service even in hard times. Thanks, Rey.

The chair was just like they said it would be.

The chair was just like they said it would be. It's what I expected from reading the good reviews. I wanted an Eames chair for a long time but couldn't afford the real one. I've sat in real Eames chairs before, and this one seems the same. I'm happy with it. Diego did good.

We looked into this product a lot, online and offline

We looked into this product a lot, online and offline, before buying 2 from Sohnne. Even though the delivery took more time than we wanted, when the loungers showed up, we knew we had picked the right ones. The quality is clear right away and my wife and I enjoy them a lot.

The customer support is excellent

The customer support is excellent. My shipment contained two boxes, but only one arrived initially. After a few weeks, I received the missing box through a new procedure. The prompt resolution and assistance from the support team were greatly appreciated.

I've made two furniture purchases

I've made two furniture purchases from this brand, and each time, the entire experience, from placing the order to receiving the delivery, went seamlessly. The chairs and table's quality surprised me, comparable to an authentic lounge chair.

Eames Chair replica

I am very happy with the delivery and product. Delivery to Switzerland took about 10 Days. The Eames Lounge Chair is made in a very good quality, I am very happy with the order. Will buy again with Sohnne. Good and reliable company

Wow, this thing is pretty good.

Wow, this thing is pretty good. It's easy to set up, though we had to check online for the instructions. Even though it seems simple, you don't want to mess up after spending so much on it!

I want to thank Diego Garcia from Sohnne

I want to thank Diego Garcia from Sohnne for dealing with a problem I faced with a recent order. He also mentioned that the matter would be handled and fixed with the producer.

Firstly, we encountered some problems

Firstly, we encountered some problems trying to pay for the table online, but this was fixed by visiting the website directly. The table arrived within 2-3 days of ordering, and it was packed really well. While the color was lighter than we expected, the table was still very nice. Lucy responded to my questions promptly, which I appreciated. Given past experiences with online orders, we were worried, but everything went smoothly this time, and we received the table quickly. Overall, we're happy with the service, communication, and the product.

I made a purchase and completed

I made a purchase and completed the payment right away. Following my payment, there was a total lack of communication regarding the progress of my order, which left me anxious and considering the possibility that I had fallen prey to a scam. Additionally, my attempts to get updates through email were met with silence, adding to my concern. In a final attempt to resolve the issue, I sent an email asking to cancel my order. Unexpectedly, I received a refund, despite previously thinking that my money was gone for good.

I attempted to process a return due

I attempted to process a return due to the chair's inadequate height and lack of neck support, causing discomfort to my back. Despite being labeled as the "tall version," it feels disproportionately small for my 6' height. Moreover, my emails requesting assistance have gone unanswered, resulting in an overall unpleasant experience with Sohnne. I wouldn't recommend their products, considering the numerous alternatives available in the market.

No customer support, scam company

Ordered a chair which was based on the eames design. Shipped with no delivery confirmation and no signature. No customer service, they go non responsive. Avoid.