Weee!

I have been a customer of SAYWEEE.com for the last five months. Here is my review on their service, product and company. Before signing up or patronizing a business I usually do some fact checking on their website and even calling their customer service and ask them specific question. The prices from what I see on their website is quite competitive with shopping in the Asian Supermarkets. I felt that with gas prices skyrocketing and the crowds, I should try grocery delivery service. I save on time and cost of driving to an Asian Supermarket In the last five months I had seven deliveries from them. Two to my home in Southern California and the rest to my home in San Francisco. I always note how much I need to order so that I do not pay for delivery charge. I always exceed my purchase by a few dollars. Sorry to be so cost conscious but I am just another retired guy with extra time on myself. Every thing went well on my last order until I notice on my profile that I am still a “SILVER”. When I spoke with the customer service person a SAYWEEE a week before my initial order, the person told me that I just need to spend more than $350 and I will be a gold member. Well in the last five months I exceeded that amount by $228. According to my profile I was still a “SILVER” So I gave customer service a call. Initially, the customer service guy told me that all he can see is my last order. I ask if he can go through his database to find my other previous orders. Either he was a newbie just starting with the company and does not know his way around or just “dumb”. Personally, I would say the later. After, I dug up all my old invoices, he agreed that I have spent $578+ on the previous orders. I ask him he needs to give me “Gold” status plus the rewards that is associated with it. Here are the issues that gave me for screwing me out of my gold status. He now tells me that I must spend $350+ in any given quarter. Then he gave me some really odd quarter dates like July thru September 4th. My order today does not qualify and will be used in the next quarter. Their quarter is so odd in dates. I told them that was quite different what I was told one week prior to my initial order. The customer service person basically said that “we gave you the wrong information and we are NOT at fault” You as a customer should realize that our word means nothing. Please note that they may have good products but the company do not stand by their customer service. They are doing this odd way of calculating just so that they can screw you out of giving you free deliveries. Nickel and diming a customer definitely to NOT gives you customer loyalty. Sorry, this is a long rant, please watch out how this company will increase their profits by emptying the pockets of their customer more. I am posting this on social media cause I want everyone to know their sneaky ways of taking money out of the customer into their own pockets. The customer service person told me that he will tell his manager to give me a call but so far still no calls. When I ask for the manager’s name, he did not know the name. Interesting that the worker do not know of their own manager’s name.

Terrible service! They sent my package to the Wrong Address. My address is in Newcastle, WA, 98059, but they shipped it to Renton, WA, 98059, only because of the ZIP code. How bad is that? They can't even read the address properly! I tried to get a refund, but their phone line is always down. Worst service ever! This is my First and Last time buying from them. I’m done with them. Don’t Trust them!

I bought 2 packages of Organic Ningxia Goji Berries thinking they would be a healthy snack. The back of the package has a WARNING stating that consuming this product may expose you to harmful chemicals like lead and cadmium, which are known in California to cause cancer and birth defects. When I requested a refund, they removed my account. This company is really bad news! Avoid them at all costs!

Wow! Weee is amazing! Packages come on time and nicely packed. Way better than big supermarket delivery. I bought 8 times there, got disappointed, then found Weee. They're great! Everything is well-designed and organized. They care about customers. Thanks!

We tried Weee for the first time. We got free delivery with a $35 purchase and $10 off. Delivery was on time, and our order was correct. Packaging was good, and frozen items stayed frozen. We'll stick with Weee for our Filipino food buys.

Neck day delivery. Wee products are great. I ordered fruits & Vegtable - get good quatity and quality ( really fresh). Roast duck look great as well. My close friends told me about Wee. I will be weee customer from now on.