Appnebula.co Értékelések - 91

Erg blij met de site klantenservice is briljant

Erg blij met de site klantenservice is briljant ze antwoorden en sorteren het probleem zo snel mogelijk dat is zeer veelbelovend en het is erg handig als we laag en hulpeloos zijn ik houd er gewoon van dank u

Nebula Astrology was prompt in

Nebula Astrology was prompt in addressing my reimbursement request. There was a mix-up regarding an engraving perhaps due to my poor understanding of English. I appreciate their swift reply and resolution.

clean build, tight delivery

Code quality was tidy and well-tested. I felt confident throughout sprints and satisfied at launch, thanks to predictable handoffs, crisp documentation, and zero last-minute surprises.

I had an issue that was quickly handled by the assistant.

I had an issue that was quickly handled by the assistant. I had clicked the wrong button, but after explaining my problem, they resolved it fast and to my satisfaction.

I had a problem and it was solved

I had a problem and it was solved right away on Saturday at 7.30am with a full refund given. Great service shows how genuine this company is and reflects their values.

Tha customer servis iz realy

Tha customer servis iz realy good. I dint sign up for tha monthly service but wen I saw they took money from my account, they gave it bak. Thank yu.

Support team was very helpful

Support team was very helpful when I made a mistaek on my account. They were kind and fixed my problem quickly.

Thanks for the nice and suportive help.

Thanks for the nice and suportive help. My issue was taken care of compleetly and on schedual. Thanks!

The company was quik to give

The company was quik to give me my money back when I found out I didn't know what I was gettin' into.

clean site, minor friction

The site explains services and process well, and booking a discovery call took two clicks. Registration was light, but the calendar tool timed out once and I had to refresh. Case studies and tech stacks are easy to find, and their instructions for next steps were clear. Slight learning curve around project scope intake, but overall a solid start.

I had a few isues at first

I had a few isues at first but the suport team helped and came up with a good solution for me. Overall, the materials and readings provided by Nebula are helpful and informative and the app works well.

Dev support that listens

Slack response within an hour. Engineer clarified API limits, shared curl examples, and scheduled a quick screen share. Minor delay on follow-up, but my integration blocker was resolved.

I contacted their support

I contacted their support team because I was charged for a subscription by accident. To my surprise, they were very fast in fixing the issue and helped me cancel the subscription too.

Unexpectedly, I was charged about 40€

Unexpectedly, I was charged about 40€ even though I had a subscription. I had already closed my account. I reached out to support, and they fixed the problem in no time.

The sprint that clicked

During sprint 3, the QA lead caught my own spec typo before it hit prod. Mild panic, then relief. Coffee well earned.

After an error with an Instagram ad

After an error with an Instagram ad, I was billed for a full month’s subscription of 39.99 €. Fortunately, the support team recognized the issue and offered to refund half the amount, provide credits, and allow me to access two free reports. They also canceled my subscription. Although I won’t use the credits and reports due to the mistake, I appreciate Felix for his help via email.

I never agreed to any subscription

I never agreed to any subscription, but they keep charging me even after I emailed support to cancel it. The website can be confusing, so watch what you click. I’m still wating for this to be fixed.

I'm giving them 3 stars because they returned

I'm giving them 3 stars because they returned my money quickly, but this whole thing still gave me stress and a stomach ach...

I can't reach anyone to find out why money is being

I can't reach anyone to find out why money is being taken from my account by this company. I only agreed to a trial, and that shouldn't mean I'm signed up forever. While we all know the terms for trial periods, most businesses have a simple cancellation process. This feels like deceit and trickery, with people hiding behind clever phrases as a way to escape responsibility. Misleading and fooling others isn't a genuine way to earn money, and for this, they will face serious consequences. So mote it be!

Honestly, it was awful.

Honestly, it was awful. The first consultation seemed robotic, super unclear (and way off the mark too), but then asked for more time to "figure things out." The next one was slow to reply, used up credits, and still gave no useful information about the issues or questions I had. 3 weeks of a paid subscription = $30 for absolutely no value. Do yourself a favor and find someone in person who can actually sense your energy in real-time.

I requested a refund from Nebula because their 30-minute

I requested a refund from Nebula because their 30-minute consultation is only in English, not German. I asked just minutes after they charged me, but both Paypal and Nebula took the money and didn't return it, even though I didn’t get any service. They say there’s no cancellation right, which feels like fraud and is probably illegal. Stay away from Nebula! I wasted my money for nothing!

Well, the company doesn't quite

Well, the company doesn't quite match up to what they boast in their ads. Also, their website is pretty shoddy. There's this button supposed to let you skip offers, but it's broken. So, you might end up getting charged for stuff you didn't want. Plus, there's no heads up or confirmation message to tell you if you accepted or declined the offer.

This company charged my account 3 times

This company charged my account 3 times in just over a week, taking £69 for a subscription I never agreed to! They didn’t give me any service at all! I’ve sent them 3 emails asking for my money back but got no answer? Can someone tell me if there’s another email to contact? I’ve tried their app but no reply. I really want this fixed.

I would give them no stars if possible.

I would give them no stars if possible. They charged my account without permission, and when I blocked my visa, they just took the money from my credit card. AVOID THIS COMPANY AT ALL COSTS. APPNEBULA, if you're seeing this, please refund the money of myself and others.

SCam is at its besst!

SCam is at its besst! Don't bother with their £0.99p reading as they'll take money every week, saying you've sined up to a subscribtion, which isn't true. I've canceled my bank card and reported to my bank, yet money still leaves my acount. NEVER GIVE YOUR CARD DETAILS

This company is really the worst in my view.

This company is really the worst in my view. I stopped my subscription but soon after, they charged me $45! They kept doing it again and again. I emailed them many times but didn’t get any reply either!

Beware! I did not agree to a $30 charge

Beware! I did not agree to a $30 charge, but they still took it from my account. I will be asking my bank for a refund. I really don’t understand how companies like this can keep operating!

I received basic details about the “free trial”

I received basic details about the “free trial” and then they kept charging my account without any subscription or approval. I have sent them an email, but haven’t heard back yet.

This company is a total ripoff.

This company is a total ripoff. I never signed up for anything, yet I've been charged twice in just a few days for a service I don't even know about.

I got charged without any warning

I got charged without any warning, and when I reached out to support, they told me to 'check my settings'. What does that suppose to mean?